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FAQ

We get lots of repeat questions from our lovely customers, so we hope that we can answer some of them for you here;

What are your earrings backs made of?

We only use surgical steel posts or hooks. This means that your earrings are nickel free and are suitable for the most sensitive ears. 

Do you do clip-on's?

No, sorry, we do not currently offer clip on backs. However, if we have enough enquiry about this, it may be something that we can look at adding to our collection in the future.

Do you ship internationally?

YES! We have international shipping available to select countries. Please contact us at hello@zahliarosedesigns.com if your country is not available when checking out.

Where do you get your supplies from?

While we get our supplies from a wide range of sources, most within Australia. We prefer not to give too much information away when it comes to our suppliers. This is to protect our brand so please have the courtesy to not ask us these "where do you get these supplies" questions.

Would you be interested in collaborating, participating a giveaway or being stocked in a retail store?

We are 100% interested in collaborating and expanding our brand in the right context. For all enquiries you can contact us at hello@zahliarosedesigns.com and we can assess each request individually.

How do I store my new earrings?

Your new earrings are delicate and should be looked after appropriately to prevent damage.You can find some card tips here.

 

How long will my order take to arrive?

Please head to our Shipping page for more info.

 

How do I contact you?

You can contact us via email at hello@zahliarosedesigns.com or via our social accounts that can be found here.